Shipping policy

 

Effective Date: 29/06/2024

At Glide Monitors, we strive to provide our customers with efficient and reliable shipping services. Please read our shipping policy carefully to understand how we handle shipping and delivery.

1. Processing Time

  • All orders are processed within [1-2] business days. Orders are not processed or shipped on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

2. Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer the following shipping options:
    • Standard Shipping: [5 - 10] business days

Delivery delays can occasionally occur. Please note that delivery times are estimates and may vary depending on your location and other factors.

3. Shipment Confirmation and Order Tracking

  • You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

4. International Shipping

  • We currently ship worldwide. Please note that international shipments may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.
  • Delivery times for international shipments may vary due to customs processing and other factors.

5. Customs, Duties, and Taxes

  • Glide Monitors is not responsible for any customs duties, taxes, or fees imposed by your country’s customs department. All fees imposed during or after shipping are the responsibility of the recipient (tariffs, taxes, etc.).

6. Damages

  • Glide Monitors is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

7. Returns and Refunds

  • Please refer to our Returns and Refunds Policy for information on how to return your item.

8. Contact Us

If you have any questions about this Shipping Policy, please contact us at:

  • Email: support@glidemonitors.com

Thank you for choosing Glide Monitors. We appreciate your business and are committed to providing you with excellent service and quality products.