Warranty

Our warranty

• Nomad Pro S1, S2, S2 Ultra and S3: 1 year from delivery.
• Stack N2: 2 years from delivery.

It covers defects in materials or workmanship under normal use.

How to claim

1. Email support@glidemonitors.com with your order number, your laptop model and a photo or short video of the fault.
2. We reply within 24 hours. We may ask you to try a few setup checks (ports, driver, power).
3. If it's faulty, we repair it, replace it or refund it. We pay shipping both ways.

Claims go to: Glide Monitors, support@glidemonitors.com.

Your rights under the law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits of this warranty are in addition to other rights and remedies you have under a law in relation to the goods.

New Zealand customers also have rights under the Consumer Guarantees Act 1993.